Samsung And LG Pile On Apple As Cupertino Continues To Deal With iPhone Throttling Controversy
HTC’s and Motorola’s statements regarding Apple’s iPhone performance throttling due to diminished batteries a couple of days ago. Apple may or may not have made a prudent decision to throttle the performance of iPhone 6 and iPhone 7 devices to ensure a quality user experience and prevent unwanted shut downs, but the way the company stealthily went about it has left many of its customers in a tizzy and spurred a number of lawsuits, including one seeking almost a trillion U.S. dollars.
At the end of that post, I concluded by saying, “You're probably wondering what kingpins like Samsung and Google have to say as well. I don’t think Google is going to get mixed up in the hoopla, but who knows – stranger things have happened. I’d bet the farm, however, that Samsung stays silent on this one.” Well, Google still hasn’t chimed in, but Samsung – despite dealing with some explosive (literally) battery-related issues of its own a couple of years ago – has spoken up. LG piled on Apple too.
AppleApple iPhone 6 Devices Are Affected By The Throttling Feature In iOS.
Representatives from LG were quick and to the point and threw a jab in at Apple. When asked about throttling, LG said about its devices, “Never have, never will! We care what our customers think!” That statement implies Apple doesn’t care what its customers think, but that’s clearly not the case. Apple may try harder than most companies to steer its loyal followers' opinions, but it wouldn’t have publicly addressed the issue as quickly, apologized, and come up with a potential solution if it didn’t care about its customers.
Samsung was more tactful in its response. Representatives from Samsung said, “Product quality has been and will always be Samsung Mobile's top priority. We ensure extended battery life of Samsung mobile devices through multi-layer safety measures, which include software algorithms that govern the battery charging current and charging duration. We do not reduce CPU performance through software updates over the lifecycles of the phone.”
This situation is still playing out and will continue to generate news as the lawsuits move forward, so don’t be surprised if more smartphone manufacturers chime in at some point.
">I wrote about HTC’s and Motorola’s statements regarding Apple’s iPhone performance throttling due to diminished batteries a couple of days ago. Apple may or may not have made a prudent decision to throttle the performance of iPhone 6 and iPhone 7 devices to ensure a quality user experience and prevent unwanted shut downs, but the way the company stealthily went about it has left many of its customers in a tizzy and spurred a number of lawsuits, including one seeking almost a trillion U.S. dollars.
At the end of that post, I concluded by saying, “You're probably wondering what kingpins like Samsung and Google have to say as well. I don’t think Google is going to get mixed up in the hoopla, but who knows – stranger things have happened. I’d bet the farm, however, that Samsung stays silent on this one.” Well, Google still hasn’t chimed in, but Samsung – despite dealing with some explosive (literally) battery-related issues of its own a couple of years ago – has spoken up. LG piled on Apple too.
AppleApple iPhone 6 Devices Are Affected By The Throttling Feature In iOS.
Representatives from LG were quick and to the point and threw a jab in at Apple. When asked about throttling, LG said about its devices, “Never have, never will! We care what our customers think!” That statement implies Apple doesn’t care what its customers think, but that’s clearly not the case. Apple may try harder than most companies to steer its loyal followers' opinions, but it wouldn’t have publicly addressed the issue as quickly, apologized, and come up with a potential solution if it didn’t care about its customers.
Samsung was more tactful in its response. Representatives from Samsung said, “Product quality has been and will always be Samsung Mobile's top priority. We ensure extended battery life of Samsung mobile devices through multi-layer safety measures, which include software algorithms that govern the battery charging current and charging duration. We do not reduce CPU performance through software updates over the lifecycles of the phone.”
This situation is still playing out and will continue to generate news as the lawsuits move forward, so don’t be surprised if more smartphone manufacturers chime in at some point.
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